Consultation fee refundable with service
MAVERICKS CANCELLATION POLICY 2024.
We have had a lot of no shows over the summer period, so to safe guard our teams salaries and our business, we have adopted a new cancellation policy. If an appointment is not cancelled with 48 hours’ notice of the appointment time. We will then charge £10 for each treatment missed. This policy covers both hair and beauty treatments and is £10 per treatment so if you are booked in for a colour, cut and blow-dry that is two treatments so £20. Please be aware that this policy gives us 48 hours’ notice to rebook the appointment time, we have found that without 48 hours the appointment tends to not be taken. Please help us.
MAVERICKS DEPOSIT SYSTEM LAUNCHED
Last month we lost approximately £2000 in appointments missed, these appointments were made but either guests did not arrive or cancelled with in such a short notice period that it was not possible to rebook the stylist with another guest. We as a business cannot with stand this, exspecially in todays climate. So from now on for any new guests booking or very large appiontments we will be taking a £10 deposit for each service booked both in the hair and beauty departments.
